Customer Service Coordinator

Customer Service Coordinator

We are looking for a proactive Customer Service Coordinator to the team Beresfield and act as the primary point of contact, identifying customer needs and providing exceptional service via phone or face-to-face

The Details:

• Start: ASAP
• Location: Beresfield NSW
• Full Time Hours: 7am-3pm
• Position: Contract with a possible Temp to Perm opportunity
• Work Rights: Full Australian work rights required

Key Responsibilities:

• Customer Engagement: Act as the primary point of contact, identifying customer needs and providing exceptional service via phone or face-to-face.
• Order Management: Accurately receive and process customer orders, generating hire schedules, and managing invoicing.
• Logistics Coordination: Collaborate with sales and workshop teams to coordinate the timely delivery, pick-up, and transfer of equipment.
• Operational Support: Assist with branch general administration duties.

Skills & Experience Required:

• Service Excellence: Customer service background with excellent verbal and written communication skills.
• Adaptability: Ability to thrive in a high-pressure, reactive environment with competing priorities.
• Willingness to Learn: While industry experience in hire equipment is desirable, a genuine desire to learn the diverse equipment range is essential.
• Requirements: A valid Driver’s License is required.

Apply Now:

If you are looking for your next challenge and enjoy working in a dynamic and supportive team, apply online now or reach out to Maddy Hellawell at Maddy.hellawell@randstad.com.au with any questions.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.